Terms & Conditions

Acceptance of Terms

By accessing or using this website (the "Site"), operated on behalf of Alexa Physiotherapy & Aquatic Therapy Clinic and Dr. Shipra Kumari PT, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this Site.

About Our Services

This website provides information about our physiotherapy and aquatic therapy services, our clinics in New Town and New Alipore, Kolkata, and allows visitors to submit an appointment request. It is intended for general informational purposes.

Not Medical Advice

Content on this website — including descriptions of treatments, blog articles, and FAQ answers — is provided for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always seek the advice of Dr. Shipra Kumari PT or another qualified healthcare provider for any questions regarding a medical condition, and before beginning any exercise or therapy program.

Appointment Requests

• Submitting the appointment form is a request only and does not guarantee a confirmed appointment slot until our team contacts you.
• Please provide accurate contact details so we can reach you regarding your request.
• Appointment timings, availability, and clinic-specific services are subject to change without prior notice on the website.

Cancellations & Rescheduling

Please contact the relevant clinic directly, as early as possible, if you need to cancel or reschedule an appointment. Clinic-specific cancellation policies will be communicated to you at the time of booking.

Intellectual Property

All text, images, graphics, and design elements on this website are the property of Alexa Physiotherapy & Aquatic Therapy Clinic unless otherwise noted, and may not be copied, reproduced, or distributed without prior written permission.

Third-Party Links & Services

This Site links to third-party services including Google Maps and WhatsApp for directions and appointment communication. We are not responsible for the content, accuracy, or privacy practices of these third-party services.

Limitation of Liability

To the fullest extent permitted by law, Alexa Physiotherapy & Aquatic Therapy Clinic shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or reliance on any information presented on it.

Changes to These Terms

We may revise these Terms & Conditions from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised terms.

Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Kolkata, West Bengal.

Contact Us

For any questions about these Terms & Conditions, please contact us at info@alexahealthcare.in.